FAQ

+How does sizing work?

Our bracelets are not adjustable in size and we offer seven different sizes. See our size video guide here or take a look at our size guide

+To which countries do you ship?

We ship worldwide.

+What different payment are available?

We accept payments by credit cart, debit card and PayPal. All major cards are accepted: VISA, MasterCard, Diners and American Express. If you wish to make your payment by bank transfer, please contact us at help@nd-less.com.

+Can I shower or swim with my bracelet?

Yes you can.

+When will my ndless bracelet arrive?

We can never guarantee a specific shipping date due to multiple factors.
We ship all bracelets within 24 hours and we offer two different shipping options as follows below:
- Standard shipping
- UPS Express shipping

+Can I cancel my order? 

If you have not received the shipping notification email you have the possibility to cancel your order.
To do this you need to email us at cancel@nd-less.com.

+How do I know when bracelet is shipped?

Yes, you will receive a shipping confirmation email.

+Does import duties and taxes apply?

For shipments within the European Union, all taxes and customs fees are included in the price. For shipments outside the EU, you, as the customer, are responsible for finding out regarding all import duties and taxes (if applicable) for your country.

+How do I return or exchange my bracelet?

We have a 30 days policy for returns and exchanges.
The bracelet should be in the box, unused and in the same condition as you received it.
In case you want to exchange the bracelet to another size please send an email to help@nd-less.com
with your order number in the subject field and we will gladly help you.

+I have received wrong item, what to do?

Human factors sometimes cause mistakes and we apologize in advance for this.
We will of course correct this as soon as possible.
Please contact us via help@nd-less.com and enter your order number in the subject field.

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WHAT SIZE OF BRACELET DO I NEED?


PLEASE SEE THE SIZE CHART BELOW FOR CORRECT SIZING.

MEASURE YOUR WRIST AND CHOOSE SIZE.

LENGTH OF BRACELET SIZE AROUND YOUR WRIST
XS (16 cm) 14-15 cm
S (17 cm) 15-16 cm
M (18 cm) 16-17 cm
L (19 cm) 17-18 cm
XL (20 cm) 18-19 cm
XXL (21 cm) 19-20 cm
XXXL (22 cm) 20-21 cm